Terms and Conditions

All external providers supplying products, processes, or services to Sytech Precision (“Sytech”) shall comply with the following requirements. These requirements apply to all tiers of the supply chain, unless otherwise specified by contract, drawing, or purchase order.

Compliance with these requirements is mandatory and is a condition of doing business with Sytech.

(B) Approval of Products, Processes, Methods, and Equipment
Suppliers shall obtain Sytech approval, where required, for:
    Products and services prior to release or shipment
    Manufacturing methods, special processes, and inspection methods
    Equipment used to produce or verify product
    Release of product or services when specified by Sytech, customer, or regulatory requirements

Approval requirements will be defined through purchase orders, drawing, specifications, or supplemental documentation. No deviations are permitted without documented approval from Sytech Quality.

(C) Competence and Qualification of Personnel
   Suppliers shall ensure that all personnel performing work affecting product conformity or product safety are competent, based on appropriate education, training, experience, or qualification.

Where required, supplier shall maintain evidence of:
    Personnel certifications
    Process qualification (e.g., welding, NDT, special processes)
    Training records applicable to the scope of work

Records shall be made available to Sytech upon request

(D) Supplier Interactions and Communication
Supplier shall maintain effective communication with Sytech regarding:

    Order status and delivery
    Quality Issues or risks
    Clarification of requirements
    Changes impacting product or service conformity

Suppliers shall respond promptly to Sytech inquiries and requests for information

(E) Control and Monitoring of Supplier Performance
Sytech reserves the right to monitor supplier performance through;
On-time delivery metrics
Product and service conformity
Responsiveness to corrective actions
Audit results or performance reviews

Suppliers may be subject to increased oversight, conditional approval, or disqualification based on performance trends.

(F) Verification and Validation Activities at Supplier Premises
Suppliers shall allow Sytech, Sytech Customers, and applicable regulatory authorities to perform verification or validation activities at supplier facilities when required.

    This may include:
    Source Inspection
    Process Audits
    Product Verification
    Review of Quality Records

Advance notification will be provided unless otherwise required by contract or regulation.

(G) Design and Development Control
When suppliers are responsible for design or development activities, they shall:
    Implement controlled design and development processes
    Manage design changes in a controlled manner
    Obtain approval from Sytech for changes affecting form, fit, function, safety, or compliance

Design authority and responsibilities will be defined contractually

(H) Special Requirements, Critical Items, and Key Characteristics
Suppliers shall comply with all identified:
    Special Requirements
    Critical Items
    Key Characteristics

These requirements may be identified on drawings, specifications, purchase orders, or associated documentation and shall be controlled using appropriate risk-based methods.

(I) Test, Inspection, and Verification Requirements
Suppliers shall perform all required inspections, tests, and verifications in accordance with specified requirements, including:
    Production process verifications
    First Article inspection, when required
    Final Inspection and acceptance testing

Objective evidence of conformity shall accompany delivered products when required.

(J) When specified by Sytech or customer requirements, suppliers shall apply statistical techniques for product acceptance and process control. Acceptance criteria, sampling plans, and statistical methods shall be defined and approved as applicable.

(K) Additional Mandatory Supplier Requirements
Suppliers shall:
    Maintain a Quality Management System appropriate to the scope of work
    Use Sytech, or customer approved sources when required
    Notify Sytech of any nonconforming product or process and obtain written disposition approval prior to shipment
    Implement controls to prevent counterfeit parts
    Notify Sytech of changes to processes, products, suppliers or manufacturing locations and obtain approval prior to implementation
    Flow down applicable requirements to sub-tier suppliers
    Provide test specimens upon request for inspection, validation, investigation, or audit
    Retain documented information per defined retention requirements and ensure proper disposition

(L) Right of Access
Suppliers shall grant Sytech, Sytech customers, and applicable regulatory authorities the right of access to:
    Applicable areas of facilities
    Quality records and documented information
    Sub-tier supplier facilities, when required

Access applies to all levels of the supply chain

(M) Awareness and Ethical Responsibility
Suppliers shall ensure that personnel are aware of:
    Their contribution to product or service conformity
    Their contribution to product safety
    The importance of ethical behavior

Ethical conduct, product safety, and compliance are mandatory expectations.

Failure to comply with these Supplier Requirements may result in:
    Rejection of product
    Supplier corrective action requests
    Suspension or removal from Sytech’s Approved Supplier List (ASL)

These requirements are issued in accordance with AS9100D Clause 8.4.3 (B-M) and are applicable to all externally provided processes, products, and services.